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Field data is only as good as a sensor or instrument's calibration. If the calibration is expired, data is suspect. It is for this very reason that organization's such as NOAA and the Canadian Hydorgraphic Service demand to see valid calibration certificates for sound velocity instruments used on marine surveys. What if an outdated calibration invalidated an entire multibeam survey?
Given the importance of calibration dates, it is critically important to manage instrument assets. Last calibration dates are only one example of key instrument information. What about copies of calibration certificates? or validating the maximum deployment depth of an instrument? Many customers are also keen to keep a service and diagnostics history consolidated in one location.
Applied Microsystems Customer Portal allows customers to track critical instrument information in one location, available from anywhere in the world.
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What's Available in the Customer Support Portal?
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The Applied Microsystems Customer Portal offers clients a one stop location for all instrument information, including:
- Service and diagnostic history
- Generationof Return Material Authorizations
- Repair status
- Tech support documentation
- Instrument specifications
- Product enhancement database
The Customer Portal even includes a reporting module, that allows our users to generate historical reports on their instruments. |
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Don't Have a Portal Login?
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Need a login? Click on the Support Requests form on the right side of this window. Your request will go to our service department, who will issue you a personalized login the same business day. |
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